Cancellation & Returns Policy
Effective Date: May 1, 2026
Cancellation Window
You may cancel your order within 15 minutes of placement. After this window, the preparation process begins, and cancellations are no longer possible. To cancel, call us immediately at +30 22410-36605 or WhatsApp at +30 6942-084-300.
Returns Policy
Due to the nature of our products (perishables, hygiene items, food, and beverages), we do not accept any returns.
- Perishable Goods: Fresh food, refrigerated items, and open products cannot be returned under any circumstances.
- Refunds: Refunds are only granted in extreme, proven cases (e.g., damaged or incorrect items reported upon delivery).
Contact for Issues
If you encounter any problem with your order, please contact us immediately via:
- Phone: +30 22410-36605
- Call or WhatsApp: +30 6942-084-300
- Email: [email protected]